Frequently Asked Questions

Why chose us?

We offer blazing-fast dedicated proxies along with a friendly customer support team to help you increase your chances on the next release.


How and when will I receive my proxies?

Proxies will be delivered instantly into your dashboard.


How do I achieve the fastest speeds?

In order to get the most out of your proxies and achieve the fastest speeds we recommend running them on a server from the same location as the proxies.


What sites are supported?

We recommend that you check each plan description for the most accurate compatibility check. Some of the sites and applications we currently support include:
- Instagram
- Facebook
- Twitter
- Google
- Youtube
- Pinterest
- Linkedin
- Reddit
- Yahoo
- Spotify
- Skype
- Soundcloud
- Telegram
- Amazon
- eBay
- Kijojo
- Bestbuy
- Walmart
- Target
- Apple
- Adidas
- Nike
- Supreme
- Shopify
- Ticketmaster
- Eventbrite
- Twich
- World of Warcraft
- Pokemon Go
- Fortnite
- Diablo
& many more


Can I receive a discount?

Probably. Join our Discord server at https://discord.gg/e4tH8AU and follow us on Twitter @ProxyOcean to stay up to date with our latest promotions.


How can I test my proxies?

We recommend that you test your proxies manually via the browser as many of the bots proxy testers are inaccurate. However if you prefer to test them in a bot we recommend Cyber, Dashe, NSB, PD. Do not overtest your proxies as we do not replace proxies banned due to over testing.


Are your proxies dedicated?

Yes, we provide only dedicated proxies to our customers so there are NO shared IPs.


What kind of authentication can I use?

We offer both IP whitelisting and User:Pass authentication.


Why do I need proxies for sneaker bots?

You need proxies to be able to run multiple tasks which will greatly increase your chances to cop your desired item.


Do I need a server to run my proxies?

You don't need to use a server HOWEVER proxy speeds will be improved if you do.


Which protocols are supported?

Our proxies support both HTTP/HTTPS and Socks4/5 protocols.


How many IP’s can I have whitelisted simultaneously?

You can whitelist up to 5 Ip addresses at the same time.


Is there a data or bandwidth limit?

No, there is none. Our proxies come with UNLIMITED bandwidth.


Are these proxies good for Social Media?

Yes our proxies are compatible with the major Social Media platforms.


Do I need an account to purchase proxy plans?

Yes, an account is required to purchase.


How can I renew my plan?

Login to your account, click on the plan you want to renew and click “Renew Plan”. Option is only available for monthly plans.


Do you offer refunds?

Since proxies are digital goods we do not provide refunds after the product is purchased. We recommend contacting us for assistance if you experience any issues receiving or downloading your proxies. Read our full Refund Policy.


Do you provide support on Discord?

Yes we do. Join our Discord Support server by clicking the following link: https://discord.gg/e4tH8AU

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